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Adding butter to the popper/popcorn during the popping process will harm the motor. We recommend you add butter to the bowl of popcorn after the popping has completed.

Yes, the regulator will always rock at 15 PSI. We recommend having your gauge tested at a local county extension office or sending it to us to see if the gauge is within the acceptable tolerance. We would like to speak to you about what you are canning and answer any further questions you may have. Call our Customer Service Team at 1-800-877-0441. We are available weekdays, 8-4 CT.

The 08800 Presto® EverSharp® electric knife sharpener cannot sharpen electric serrated knives or knives serrated on both sides. To sharpen non-electric serrated knives, use only the slots in Stage 2 and only sharpen the smooth side of the knife blade (the side without the grooves). Draw the knife through the slots using very little pressure. Note: Each time the knife is sharpened, a portion of the serration is being removed. Over a long period of time, the serration on the knife may be completely removed and you may have a knife blade similar to a utility knife.

Thank you for your suggestion regarding a cover. When brewing the coffee, it's time rather than power that makes it stronger. Generally you will want the tip of the vortex to touch the bottom of the carafe. For most bases, the knob it at about the 1:00 -2:00 position.

Glad to hear you like it!

Yes, after the oil has preheated (usually about 20 minutes) the light will go off indicating it's ready for food.

The Presto® PopLite® My Munch® hot air popper operates at 970 watts.

The Control Master® heat control on your Presto® griddle will cycle on and off - this is normal. The heat will rise to the selected temperature and then cycle itself off, turning the light off. This continues throughout the duration of your food cooking to maintain the selected temperature.

This knife sharpener operates at 132 watts.

We are sorry to hear this! Please call us directly so we can trouble shoot with you and figure out how we can best help you. Call 1-800-877-0441; we are available weekdays, 8-4 CT.

@@PrestoAppliances Thank you. Will do

We're open and available now! Please call us at your earlier convenience so we can figure this out with you. Call 1-800-877-0441 weekdays. We're open 8-4 CT.

@@PrestoAppliances I think that I was missing the gasket that controls the steam being released. It kept popping up and once even popped out completely when I tried to straighten it up. I ordered another gasket from the Presto website and waiting for that to arrive so I can determine if that was the real issue. If so, I will be re-processing my soup jars next weekend.

Here are some recipes on our website: www.gopresto.com/recipes/category/skillets-fry-pans

These are from our website: www.gopresto.com/recipes/category/skillets-fry-pans

Nice to hear! Thank you! What is your favorite food to cook with this skillet?

We are so sorry to hear the bowl is having this issue for you. Would you please reach out to our Customer Service Team? We will help you out! Call 1-800-877-0441 or email contact1@gopresto.com. We are available weekdays, 8-4 CT.

Happy to help! Let us know if you have any questions. Our Customer Service team is available weekdays, 8-4 CT. Call 1-800-877-0441.

Our canners meet both USDA and NCHFP guidelines for safe canning procedures. We have recently added the following insert to our instructions. (1) Use the amount of water called for in the instructions (3 quarts) if using the canner for no more than 100 minutes. If using the canner for more than 100 minutes increase the water to 4 quarts. (2) When pressure cooking or sterilizing at 15 psi use the pressure regulator, not the dial gauge, as the indicator of pressure. If the pressure regulator is rocking there is 15 pounds of pressure in the canner. Once the regulator is rocking, the heat needs to be reduced so the regulator rocks continuously, but slowly and gently. See video here. From instruction manual Important Safeguards: CAUTION! Do not use on any outdoor LP gas burner or a gas range over 12,000 BTU’s. Using too large of an element or over 12,000 BTU’s may soften the canner causing the bottom to warp. It may also result in property damage and/or personal injury. Do not use this pressure canner for other than intended use. Let us know if you have any further questions.

Most Presto® popcorn poppers are manufactured without an on/off switch. Your popper has been approved by Underwriter Laboratories and is within their guidelines for safety. If you have any questions or concerns, please feel free to contact our Customer Service Department at 1-800-877-0441. We are available weekdays, 8:00 am - 4:00 pm Central Time.

We like to offer a variety of styles and colors of many different appliances. Check out our 04821 popper- this may suit your needs better.

@@PrestoAppliances The one you suggested doesn't have a power button, smh. I just want a black PopeLite Plus.... you know the one that has a power button.

What food/foods did you fry?

Thank you! We invite you to contact us with any questions or concerns you may have. We're here to help!

Yes, use the guides to position your knives for the correct angle. There is no need to use any force as this will stall the wheel. Simply pull through.

Most Presto appliances are not CUL approved. Therefore, we do not ship to Canada. Other retailers may, and they set their prices. Please note, there is no warranty available in Canada for poppers. Please feel free to call us for more information. You're welcome to call 1-800-877-0441 weekdays. We're available 8-4 CT.

@@PrestoAppliances There is no shortage of hot-air poppers in Canada. None of them very good. Arguably there is a market for the PopLite Plus with the right retailer (ie Canadian Tire). Retailers love exclusive deals. If you come in below Cuisinart's price point, it should work. As for cUL, you can easily obtain it via unified certification. Alternatively you can work with the CSA if you want help reaching overseas markers. Just throwing this out there FYI. I don't really expect to see anything on store shelves any time soon lol.

Here are a couple links for you. Product video: ruclips.net/video/bXuIPK7VE50/видео.html Here is the pressure regulator: ruclips.net/video/CZj6bY8IG1o/видео.html Please note this is a slightly different style, but functions the same.

Steam escapes from the vent pipe when the regulator rocks. This is normal. However, send us a video if you want us to double check. Our email is contact1@gopresto.com

Thank you so much!! First time doing this was yesterday! Found I didn’t put enough liquid and tops weren’t sucked in but the pop when u press happened. I’m learning! Thank you for your help!😅

Give us a call, we're happy to walk you through! We're available weekdays, 8-4. 1-800-877-0441

If your regulator is rocking fast, you will need to turn your heat down so it's slow and gentle, like this video.

It does it at 14psi not to mention the entire bottom slotted metal piece started pealing off in after only 2 uses. So much for quality

Give us a call so we can discuss this. The rack can discolor due to the minerals in your water. There isn't any coating on it. It's not a food safety issue.

I will call you guys tomorrow, the weight is not discoloured the bottom metal on the outside where you heat the pressure cooker has perforated metal that is attached to the pressure cooker and it’s starting to peel off

Two of the restrictors will open completely, but the restrictor with the lever (this is the restrictor above the cord) will only open partially. This is by design to reduce the amount of unpopped kernels.

We reached out to our Test Kitchen but this is not Presto recipe. The fun part about this waffle maker is the fun of trying something new. Find a rangoon recipe that interests you and try it! The possibilities are truly endless with this!

Your (mom's) chicken casserole sounds absolutely delish!

Although we are not shipping overseas, you may want to check goodmans.net for overseas purchases.

@@PrestoAppliances Thank you.

Please reach out to us directly so we can help you with your handle. Call 1-800-877-0441. We're available weekdays, 8-4 CT.

If your timer is not beeping after the set time expires, you may need to change the battery. If that does not correct the problem, call us, we will help you out. Call 1-800-877-0441 weekdays, between 8-4 CT.

It sounds like the canner is not building pressure. Give us a call so we can speak directly with you, troubleshoot and see how we can resolve this. Call 1-800-877-0441. We're available weekdays, 8-4 CT.

The green knob that is on my Presto Canner does not look the same as the one on mine.

@amygilbert8429 send us a picture of your canner so we can double check it for you. Please send to contact1@gopresto.com

Generally, the kernels will move around/spin in the popping chamber before they pop. If/when a kernel comes out of the popping chamber, the kernels will slide back into the popping chamber. Would you mind calling our Customer Service Team so we can discuss your popper? We'd like to help you! Call 1-800-877-0441 weekdays. We're here 8-4 CT.

@@PrestoAppliances I also put oil in but we got that out

​@@miawatnik2818why did you put oil in??

@@Anth230 to be honest I’ve been unwell and I got this in November but we took out of box cause more space shipping box and original box

You may certainly use the deep fryer with or without a basket. In fact, sometimes it's recommended to use without. For example, battered food can potentially stick to the basket.

We invite you to call our Customer Service Team so we can discuss your canner with you. Call 1-800-877-0441 weekdays. We're available 8-4 CT.

En este momento, los videos en español no están disponibles. Compartiremos esta solicitud con nuestro departamento de marketing para su consideración futura.

En este momento, los videos en español no están disponibles. Compartiremos esta solicitud con nuestro departamento de marketing para su consideración futura.

There could be several factors that play a part in this. Did you precook your food prior? Are you canning leftovers? Is your produce overripe? Let's talk about this and gather some information from you. Call us any weekday, between 8-4 CT so we can discuss. Our number is 1-800-877-0441. Our team of experts are ready to help you!

We are sorry to hear the cord was missing. Give us a call at 1-800-877-0441. We are available weekdays, 8-4 CT. Have your deep fryer available for questions, please.

Thank you for your suggestion. We will pass it along to our design team for future consideration. However, please note per USDA guidelines, ½ gallon jars are safe to be used for canning high-acidic juices only (apple, grape). Please let us know if you have further questions.

@@PrestoAppliances thank you

With the exception of a very few, we can provide parts for many older canners and cookers. With proper maintenance they can and will last for a long time! If you need to place an order for parts or simply talk to us about your appliance or even ask about a recipe, please feel free to contact Presto Customer Service Department Monday-Friday 8:00 am - 4:00 pm Central Time, 1-800-877-0441.

We, along with the National Center for Home Food Preservation recommend glass mason jars, made specifically for canning. Any other types of canning containers simply have not been safely tested. If we can help you further, please feel free to reach out to us directly. We are happy to help. Please call 1-800-877-0441. We are available weekdays, 8:00 - 4:00 Central Time.